Support Tokens - What you can and cannot do with them. Print

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Stuff that we always do to keep your site safe:

WordPress Security, Maintenance & Performance:

  • Security Hardening
  • Site Backups
  • 24 / 7 / 365 Monitoring
  • Reporting
  • WordPress Core updates
  • Plugin updates
  • Theme updates

Jobs that may be done with support tokens:

The following jobs may be performed using standard support tokens

WordPress Maintenance & Performance:
  • WordPress installation
  • Install and configure SSL certificate
  • Performance enhancement
  • Plugin installation
  • Theme installation
  • Fix problems with plugins
  • Fix problems with themes
  • Backup and/or Restore
  • Duplicate and/or move site
  • Install Yoast SEO and give customer quick tutorial
Site Optimisation:
  • Optimise images
  • Install and configure page caching
  • Disable unused plugins
  • Create or update pages
  • Create or update menus
  • Add content to pages - provided by you
  • Add images and content to sliders
  • Publish blog posts - content provided by you
  • Fix content layout issues
  • Fix mobile responsive issues

Jobs that may not be done with support tokens:

The following jobs may not be performed using standard support tokens. For these jobs a separate quotation may be provided

  • Copy writing
  • Graphic Design
  • Custom plugin development
  • Custom theme development
  • SEO or SEM
  • Hosting troubleshooting ( Unless hosting is with WP Easy "Premium WordPress Hosting" )

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